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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).

dotAlert notifies you in real-time of security breach attempts, that's powerful.

How it works

  • dotAlert sends alerts to website administrators via text message or email if a website is under attack.
  • dotAlert is integrated with dotDefender to read the log files of the firewall in order to send the alerts.
  • The firewall blocks the threat, while dotAlert sends out an alert to the administrator when there is an intrusion attempt.
  • Alerts are filtered on five dimensions: type of threat, severity, velocity/frequency, time of day/day of week, and the role of each admin.

Affordability

  • dotAlert was designed to be affordable for small to mid-sized businesses.
  • Some 24/7 protection services can cost as much as $2500/month.